Using the Reporting Tab

The  Reporting tab gives you a full picture of your email engagement — opens, clicks, bounces, and more. Whether you’re tracking one campaign or your entire email history, this tool shows you exactly what’s working and where to improve.

📍 Accessing the Reporting Tab

1. In your Happy Grasshopper account, navigate to the left-hand sidebar
2. Scroll down and click Reporting

This will open a complete log of every email sent from your account — across all types and audiences.

📬 What You’ll See in Reporting

Each line item in Reporting includes the following metrics:

Note: A “complaint” doesn’t mean someone disliked your content — it’s simply a standard email flag.

🔍 Drilling Into Email Details

To view deeper reporting on a specific message:

1. Click the subject line of the email
2. From here, you can:
   • View all contacts who opened or clicked
   • Export the results
   • View the original message that was sent

This breakdown helps you see which content or call-to-actions performed best.

🗓 Using the Daily Activity Hotsheet

Alongside Reporting, your account includes a  daily Hotsheet:

• Sent to you each morning (via email)
• Summarizes all contact activity from the previous day

Inside your account, the  Activity Hotsheet tab allows:

• Searching by specific date ranges (e.g. March 1–31)
• Filtering for opens, clicks, and more across that range

This makes it easy to track progress across a campaign, an event, or a time period.

✅ Best Practices

• Monitor bounce rates regularly to keep your list clean
• Click into individual reports to review message performance
• Use your Hotsheet daily to spot hot leads or trends
• Export reports for team use or performance reviews

Happy Sending!